Civilian Issues

How to Book Train Ticket Online on the Railways App

Technological advances guarantee convenience since everything is at a distance of a few clicks on your laptop or mobile phone.

Now you can book tickets for movies, buses, trains and flights from the comfort of your home without having to go anywhere.

Today, we have prepared a step-by-step guide for you on how to book train tickets using the official Pakistan Railways app.

First things first, download the Android application for Pakistan Railways.


It offers the following facilities without complications:

One-step access to existing website users
Search and book train tickets
View and book seats from a smart seat plan
Pay with credit / debit card
Pay through UBL Omini Shops
Pay through mobile account
You can register using your phone number and email or continue as a guest.


Now comes the booking part. There are a number of one-tap options on the homepage. These are:

Train Timings
Freight Rates
Member Profile
Pending Tickets
Booked Tickets
Cancelled Tickets
Using these options, you can easily check the schedule of trains, freight rates and the status of the booked, cancelled or pending tickets.

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Let’s have a look at these features in detail:

Train Timings

In this tab, you can check the schedule of all trains with all stops with schedules. Click on the train you want to travel on and you can check their schedules.


Freight Rates

By specifying the commodity, to and from stations, you can get to know how much it’s transportation will cost.


Member Profile

You can check your details, that is, the full name, the phone number and the email address you used to log in. You can also change your password using this tab.

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If you have reserved tickets using the application, you will find the list of reserved tickets, as well as the ones you had to cancel or your pending entries in the corresponding tabs.

Frequent questions

In this tab, you will find the answers to all your questions, such as refunds, schedules, schedules and others.



If you face any difficulty or don’t find an answer in the FAQs list, you can call on helplines given in this section and get your queries addressed.



Here you can register complaints and submit your feedback.


How to Book Train Ticket on Pakistan Railways App

Here’s how you can book your ticket:

  • Tap ‘Book e-ticket’
  • Enter ‘From Station’
  • Enter ‘To Station’


If you have provided the details, you will see a list of all available trains for your selected route on the specified date. Touch the desired class to check seat availability and rates for different categories.

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Tap again on your preferred class to check out the seating plan. You will see all the booked and vacant seats. Select the seat that you want to book and click ‘Book Now’.


It will take you to passenger details. The first step will ask you to fill in the details including phone number, any of traveler’s name and CNIC.


Step 2 is to choose the payment method. The following three methods can be used:

  1. Cash Shops – UBL Omni, EasyPaisa, JazzCash
  2. Mobile Account – UBL Omni, EasyPaisa, JazzCash
  3. Debit/Credit Cards

If you have provided the details, you will see a list of all available trains for your selected route on the specified date. Touch the desired class to check seat availability and rates for different categories


Once you are done, the booking will show in the pending orders tab.


After paying the tickets, you will receive an SMS confirmation and the tickets will be displayed in the reserved tickets tab.

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